Welcome to Olson Shaner, Attorneys at Law.

Olson Shaner is a Salt Lake City law firm specializing in the collection of debts. We represent the collection agency North American Recovery, Inc. in bringing lawsuits to collect debts assigned to them by their clients. If you have received a letter from or have been served a summons by Olson Shaner, you can pay your account in full here. You can also make your monthly payment if you are on a payment stipulation.

While you are here you may want to review our Frequently Asked Questions (F.A.Q.) section. Most routine telephone calls we receive at our office deal with these topics. You may be able to save yourself some time by having your questions answered without having to telephone us.

This is an attempt to collect a debt and any information obtained will be used for that purpose.

Debtor F.A.Q.

My insurance should have paid this bill. Why can’t you collect what is due from the insurance company instead of from me?
Generally, when you receive medical services the provider bills your insurance company as a courtesy. You, however, retain primary responsibility to pay the bill. If your account has ended up with Olson Shaner you have already had ample notice and time to ensure your account was properly billed to your insurance company. We are not a billing service and we are not in the business of submitting bills to insurance companies. To avoid further legal action, you will have to pay your account in full and then consult with your insurance company yourself to inquire if any reimbursement is available.

Can I set up a payment arrangement?
We do offer payment arrangements, but only from the time we send out our initial letter up to the time we prepare a judgment. If you call after that we will not be able to accommodate you -- the only way for you to stop the legal action will be to pay your account in full. If you have recently received a letter or have been served with a summons, please call our office to talk about a payment stipulation. We may or may not be able to accommodate your needs, as we have fairly limited parameters in which to set stipulation terms and payment rates. However, we would be happy to talk to you about it. Please call our office at 801-363-9966.

May I make a payment in person or over the telephone?
Unfortunately, our policy is to accept payments only by mail or via this internet payment gateway. If you do not have a credit card or checking account, please mail us a money order.

You just served my employer with a garnishment. How can I get you to stop it?
We will stop the garnishment if you pay your account in full.

What is my reference number and where can I find it?
Your reference number is a number we use internally at Olson Shaner to file and keep track of your account. You will need this number to make payments on this site. You should be able to find it on the front page of any document or pleading you have received from Olson Shaner.

Garnishee F.A.Q.

My employee says he filed bankruptcy. Should I still send you the paperwork and money?
Yes, you are under order of the court to follow the normal garnishment procedures and deadlines. If we receive notice that the debtor has filed bankruptcy, it is our duty to notify you to stop the garnishment, and return garnishment money if necessary under the bankruptcy laws.